What do I do if my insurance changes?

Let your child's therapist and/or our office staff know immediately.  We need to do a verification of your new benefits to determine coverage and/or limitations.  Families will be responsible for the full amount of the billed session if insurance does not cover it.  

Families enrolled in the Early Intervention program should notify your child's therapist and service coordinator regarding any changes.  Sessions may be discontinued due to family’s failure to assist Pediatric Interactions in obtaining reimbursement from insurance and/or Central Billing Office.  A family and the child’s service coordinator will be notified of necessary action that must be taken.  If reimbursement is not obtained within 30 days, a child’s services may be discontinued.  Pediatric Interactions will “hold” a child’s scheduled appointment for 15 days upon receipt of notification regarding a change/stop in authorization for ongoing services from Child and Family Connections (CFC).  Families are encouraged to follow up with their service coordinator and/or CFC management to resolve this matter to avoid discontinuation of services with this provider.